Returns & Exchanges
Due to the perishable nature of our artisanal breads and pastries, we do not accept physical returns; however, we are committed to your satisfaction and will offer a replacement or refund for any damaged or unsatisfactory items.
Contact Support
Reach out to our customer experience team within 7 days of delivery if you encounter any issues with your Wildgrain box.
Provide Details
Include your order number and a brief description, along with photos of any damaged packaging or product quality concerns.
Review Process
Our team will review your request within 48 hours to determine eligibility for a refund or a free replacement shipment.
Resolution
Once approved, a credit will be applied to your original payment method or a fresh box will be scheduled for immediate delivery.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing